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Patients & Visitors

Our Doors Are Open

Southwest Health complies with applicable Federal civil rights laws and does not discriminate based on age, race, color, ethnicity, national origin, handicap, creed, religion, culture, language, ancestry, physical or mental disability, socioeconomic status, sex, sexual orientation, gender identity or expression, arrest or conviction record, marital status or source of payment. Southwest Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, or gender identity or expression.

Southwest Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Kelly Liddle, Social Worker/Transition of Care Coordinator (1400 Eastside Road, Phone: 608-342-4758, Email: Liddlek@southwesthealth.org).

If you believe Southwest Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Kelly Liddle, 1400 Eastside Road, Platteville, Wisconsin 53818 or phone 608-342-4758. You may also email worekj@southwesthealth.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kelly Liddle is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

1-800-368-1019, (TDD: 800-537-7697)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: Language assistance services, free of charge, are available to you.  Call 1-608- 348-2331 (TTY: 1-608-342-5048).

Español (Spanish):

spanish

Hmoob (Hmong):

hmong

繁體中文 (Chinese): 

chinese

Deutsch (German): 

german

العربية (Arabic): 

arabic

Русский (Russian): 

russian

한국어 (Korean): 

korean

Tiếng Việt (Vietnamese): 

vietnamese

Deitsch (Pennsylvania Dutch):

pen-dutch

ພາສາລາວ (Lao):

lao

Français (French):

french

Polski (Polish):  

polish

हिंदी (Hindi):

hindi

Shqip (Albanian):

Tagalog (Tagalog – Filipino): 

tagalog

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