Surgery at Southwest Health
We’re proud to offer you the expertise, technology and capabilities of large hospitals. But, where we truly excel is how we care for you. We’re here to treat you right. You are our highest priority.
Getting you back in the game safely and effectively is our passionate pursuit. From the latest techniques in surgery to our expert rehab therapy, we’re here for you.
Prior to any surgery here at Southwest Health, you will meet with one of our surgical team members to go over a bit of pre-surgery information. It is very important to us that you are as confident about your surgery as we are. We’re here to answer any questions you may have, at any time.
What to Expect
First things first — correct site, correct procedure, correct person surgery.
Performing surgery (any surgery) requires using standardized procedures for safety’s sake. With standard procedures—and your help—we can be absolutely certain 100% of the time that we have the correct site for surgery, the correct patient, and the correct surgical procedure.
You will be asked to verify your essential information several times prior to your procedure.
Marking the correct site: You play an important role on your own health care team. Your surgeon may also mark the site by placing his or her initials near the site on your skin with a special surgical marker. We will ask you to confirm that we’re correctly identifying the intended site of incision or insertion.
What’s the best way to prevent infection?
Washing hands is simple. Because it’s also effective, we request your help to ensure it happens every time we provide care, throughout your stay with us.
The risk of infection (and therefore, complications to your surgery) is greatly reduced if all members of our team clean their hands before and after they spend time with you. Every member of our team wants you to remind us to wash our hands. Please do so! Whenever we provide care, anyone accompanying you should also feel completely comfortable and confident asking if we’ve washed our hands. This is no matter for embarrassment or awkwardness. We actually want you to ask! We also encourage anyone accompanying you to wash up before, during, and after they visit.
You are always priority #1. Your opinions are important to us.
After you leave our care, you will receive a survey in the mail. The survey rating scale is 1 to 5, with 5 being the best possible. We’re shooting for all fives every time.
We want to make your experience with us the best it can be. What can we do to exceed your expectations? What questions or concerns are not answered? Let us know along the way how we might improve your comfort or the quality of your stay.
Medications: What Every Patient Should Know (a Guide to Safe and Proper Usage)
As the patient, you play a very important role in your medication therapy. As your health care providers, we want to ensure that all of our patients are provided with the proper information to use medications safely and effectively…[read more]
Here’s a checklist of what to bring to the hospital and how to prepare your home for your return from the hospital…[read more]
Preparing yourself for surgery is more than just mental preparations. Find out about other aspects of daily life to consider prior to your upcoming surgery…[read more]
To find out more about what to expect after surgery click here.